Normal Wear & Tear vs Tenant Damage

Understanding the difference between normal wear and tear and tenant damage helps avoid disputes and ensures a smooth move-out process.

What is Considered “Normal Wear and Tear”?

Normal wear and tear is the gradual deterioration of a property from everyday use and aging.

Examples of Normal Wear and Tear:

Fading, peeling, or cracked paint due to age or sunlight

Slightly torn or faded wallpaper

Small chips in plaster

Pin holes or hairline cracks in walls

Doors that stick or have loose hardware

Cracked window panes from building settling

Floors needing refinishing or a coat of varnish

Carpet faded or worn thin from normal foot traffic

Loose grouting or bathroom tiles

Worn or scratched enamel in older bathtubs, sinks, or toilets (not caused by improper cleaning or negligence)

Rusty shower rods

Partially clogged drains from aging pipes

Dirty or faded lamp shades or window coverings

Tenant Damages

Tenant damages usually require more extensive repair at greater cost than normal wear and tear. These are often the result of negligence, misuse, or abuse beyond expected everyday living.

Examples of Tenant Damages:

Nail holes in walls or plaster

Unauthorised drawings, crayon markings, or wallpaper

Severely damaged or ruined wallpaper

Chipped or gouged wood floors

Doors ripped off hinges

Broken windows

Missing light fixtures or hardware

Holes in ceilings from removed fixtures

Holes, stains, or burns in carpet

Missing or cracked bathroom tiles

Chipped or broken enamel in bathtubs and sinks, cracked toilets or sinks

Clogged or damaged toilets from improper use

Missing, bent, or broken shower rods or towel bars

Excessively dirty appliances or heavy grease buildup in kitchen cabinets

Our Expectation: Considering normal wear and tear, we expect to receive the unit back in a condition similar to when it was delivered to the tenant at move-in.

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